Paid install

[stained]

Well, I gave it a good go but had to hang my 5 year old vbulletin head in shame in the end. I went for the upgrade from VW3 to 4 on VB 4.1.2 and it was all going really well until it didn't. Not VW's fault - VBSEO is the culprit I suspect or it is perhaps me after all. I don't know but anyway, the paid install... Chaps (the owners of Vaultwiki), it would be unfair of me to expect you to know what is lurking in the inner workings of my vb installation before you start but I just wanted to know what the scope of the paid install is. Does it mean "VW working" or "VW in place, ready to work - forum owner needs to fix a couple of things". I'd be happy either way.

[pegasus]

With the paid service options, we usually leave you with a VW-working status, although we don't set permissions for your users or anything like that.

Since you are upgrading from VW3 to 4, there are also some cleanup tasks involved that someone who is actually familiar with your board should take care of. But we typically will let you know what these steps are if we come across them.

Please note that moving data from VW3 to 4 requires using our Import Service rather than our Upgrade Service. Please also have an empty (or close to it) VW4 installation that is already at the new URL you want. If it's not perfectly empty, it's faster to make do with that than to re-install and have to adjust all the settings again.

[stained]

Thanks. When would you be able to start? Perhaps we could arrange that through PM.

Please also have an empty (or close to it) VW4 installation that is already at the new URL you want

Well, clearly I want it at the same URL as my current VW3 installation so that my current links will work once VW4 is up and running. If I upload/upgrade on my own I'm just going to end up where I was last time.

[pegasus]

There are other factors involved, but paid services are usually fulfilled within 24 hours of submission.

[stained]

Okay, many thanks. That's good to know.