New Notification Settings for Customers

All current and past VaultWiki customers have had new settings added to the Members tab on this site. These new Notification Settings allow users to control when they receive email alerts about updates or their license status.

You can now choose to receive alerts when a new version is released, when a security vulnerability is discovered, and when your license is about to expire.

Previously these alerts were sent to users who allowed site administrators to email them, but these new settings offer more control and allow you to opt out of less important admin-sent emails (i.e. promotions, surveys, newsletters) without risking missing the next update.

With this change, we have also modified the behavior of the "new update" email notifications. In the past, these notifications were only sent to users who had an active license and could download the new version at the time the email was sent. However, we have learned that user behavior is in conflict with the notification's behavior, since many users will let their licenses expire until a new release is confirmed. This particular change makes sure these users are not left in the dark any longer.

All of these notification settings are now automatically on by default for all users who have a valid license, active or expired, and who have not requested in the past that we nullify their license.

Again, if you don't want to receive them, you can disable notifications via the Members tab. If you received a notification in error, please let us know, and we will make sure it doesn't happen again.