Upgrade redirect error

**dvsDave** · August 6, 2013

I followed the directions, but when I go to my *******.com/vault/install/index.php

I get a redirect loop error.

Any idea of what could be causing this?

**pegasus** · August 6, 2013

Sounds like another mod might be overwriting the $_REQUEST vars the installer uses to track its progress. You can check by disabling the plugin system on the platform you're upgrading. If you get to a message saying the installer cannot continue due to the plugin system being disabled, then there is most likely a conflict with another mod.

**dvsDave** · August 6, 2013

it goes from controlbooth.com/vault/install/index.php to controlbooth.com//index.php (yes, it shows the double slashes) and shows a redirect loop.

I've also disable every plugin except VBSEO, Blogs and CMS.

**pegasus** · August 6, 2013

Check your .htaccess and make sure you aren't redirecting /vault URLs. Also make sure you don't have a forum called "Vault". If you do, vBSEO is hijacking the URL, and you have to update the .htaccess so that it ignores the /vault path.

**dvsDave** · August 6, 2013

Here's the relevant rules in htaccess

Code:

RewriteRule ^wiki$ wiki/ [L,QSA,R=301]

RewriteRule ^wiki.php$ showwiki.php [L,QSA]
RewriteRule ^showwiki.php?title=(.*)$ wiki/$1 [L,R=301]
RewriteRule ^wiki/Main:(.*)$ wiki/$1 [L,R=301]

RewriteRule ^((urllist|sitemap_).*\.(xml|txt)(\.gz)?)$ vbseo_sitemap/vbseo_getsitemap.php?sitemap=$1 [L]

RewriteCond %{REQUEST_URI} !(admincp/|modcp/|cron|vbseo_sitemap)
RewriteRule ^wiki/(.*)?$ showwiki_proxy.php [L,QSA]

Do I need to disable these rules? I also double-checked and I do not have any forums named vault.

**dvsDave** · August 6, 2013

Update, I disabled those rules and still no dice.

**pegasus** · August 6, 2013

Did you clean out your existing /vault folder before uploading the new files?

**dvsDave** · August 6, 2013

No, I didn't, the instructions seemed to indicate that I should do the clean up after the upgrade.

**dvsDave** · August 6, 2013

Should I clean up the vault folder first, or should I wait?

**pegasus** · August 7, 2013

It might help. I would disable the old VaultWiki product, remove the /vault directory, then upload fresh.

I see that you use vBSEO on your site. What are the relevant vBSEO rules from your .htaccess?

**dvsDave** · August 7, 2013

that actually worked, except now that I'm 22% thru the upgrade process, I'm getting an error:

Code:

Fatal error: Class 'vw_Parser_Legacy_NuWiki_Model' not found in /home/controlb/public_html/vault/core/model/parser/legacy/nuwiki/bbcode/vw.php on line 20

and I'm so tired that I totally forgot to backup my db first.

**pegasus** · August 7, 2013

Backup your database now if you don't have a recent enough one.

In vault/core/model/parser/base/vw.php, find:

Code:

$this->do_legacy = vw_Hard_Core::model('Settings')->get('vw_legacy_enabled');

Replace with:

Code:

$this->do_legacy = !defined('VW_INSTALL') AND vw_Hard_Core::model('Settings')->get('vw_legacy_enabled');

Then reload the upgrade script and click "Continue"

**dvsDave** · August 7, 2013

got it. New error still in Step 22.

Code:

Fatal error: Class 'Imagick' not found in /home/controlb/public_html/vault/core/model/image/vw.php on line 157

**pegasus** · August 7, 2013

Here is a temporary fix for you. In vault/core/controller/dm/attach/file/vw.php, find:

Code:

if (!$this->filetype OR !$this->filetype['is_image'])

Replace with:

Code:

if (!$this->filetype OR !$this->filetype['is_image'] OR $extension == 'pdf')

This will make PDF files not be considered image files, which means thumbnails won't be created for them. If you want this functionality, you need to check your php.ini and make sure that the Imagick extension is installed and properly configured.

As before, you can just reload the upgrade script and click "Continue."

Otherwise, after the upgrade, you can permanently disable thumbnails on PDF files by going to Admin Panel > Content > Attachments, editing "pdf", and setting "Is this an image type?" to "No".

**dvsDave** · August 7, 2013

I tried again and got a message about an undefined method for bbcode table, so I re-enabled my bbcode table product and that error went away. Now I'm getting this message:

Code:

Fatal error: Call to undefined method vw_Permissions_Model_vB3::check_dependent() in /home/controlb/public_html/vault/core/model/parser/handle/nuwiki/vw.php on line 267