New purchase assistance

[FearlessWeeder]

I registered. You have nice support forums. Most pleased to see them. In fact that influenced our decision to purchase the product.

An individual purchased the VaultWiki Premium on our behalf. Would it be possible to match the purchase to me so I can get access to the download area?

I apologize for the inconvenience and trouble we created when an individual other than myself tendered payment.

[pegasus]

Your account should now be associated with a license. We have an automated system that usually handles new licenses, so it's a good thing you contacted us or we probably wouldn't have noticed the "comments" posted on the order.

Thanks for letting us know that the support forums were a deciding factor for you. Remember that these support forums are always here, so at the first signs of trouble or confusion, don't hesitate to use them.

[FearlessWeeder]

We figured we created a disconnect.

Thanks for accommodating us.