Upgrade redirect error

I followed the directions, but when I go to my *******.com/vault/install/index.php

I get a redirect loop error.

Any idea of what could be causing this?

Sounds like another mod might be overwriting the $_REQUEST vars the installer uses to track its progress. You can check by disabling the plugin system on the platform you're upgrading. If you get to a message saying the installer cannot continue due to the plugin system being disabled, then there is most likely a conflict with another mod.

it goes from controlbooth.com/vault/install/index.php to controlbooth.com//index.php (yes, it shows the double slashes) and shows a redirect loop.

I've also disable every plugin except VBSEO, Blogs and CMS.

Check your .htaccess and make sure you aren't redirecting /vault URLs. Also make sure you don't have a forum called "Vault". If you do, vBSEO is hijacking the URL, and you have to update the .htaccess so that it ignores the /vault path.

Here's the relevant rules in htaccess

Code:

---

RewriteRule ^wiki$ wiki/ [L,QSA,R=301]

RewriteRule ^wiki.php$ showwiki.php [L,QSA]
RewriteRule ^showwiki.php?title=(.*)$ wiki/$1 [L,R=301]
RewriteRule ^wiki/Main:(.*)$ wiki/$1 [L,R=301]

RewriteRule ^((urllist|sitemap_).*\.(xml|txt)(\.gz)?)$ vbseo_sitemap/vbseo_getsitemap.php?sitemap=$1 [L]

RewriteCond %{REQUEST_URI} !(admincp/|modcp/|cron|vbseo_sitemap)
RewriteRule ^wiki/(.*)?$ showwiki_proxy.php [L,QSA]

---

Do I need to disable these rules? I also double-checked and I do not have any forums named vault.

Update, I disabled those rules and still no dice.

Did you clean out your existing /vault folder before uploading the new files?

No, I didn't, the instructions seemed to indicate that I should do the clean up after the upgrade.

Should I clean up the vault folder first, or should I wait?

It might help. I would disable the old VaultWiki product, remove the /vault directory, then upload fresh.

I see that you use vBSEO on your site. What are the relevant vBSEO rules from your .htaccess?

that actually worked, except now that I'm 22% thru the upgrade process, I'm getting an error:

Code:

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Fatal error: Class 'vw_Parser_Legacy_NuWiki_Model' not found in /home/controlb/public_html/vault/core/model/parser/legacy/nuwiki/bbcode/vw.php on line 20

---

and I'm so tired that I totally forgot to backup my db first.

Backup your database now if you don't have a recent enough one.

In vault/core/model/parser/base/vw.php, find:

Code:

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$this->do_legacy = vw_Hard_Core::model('Settings')->get('vw_legacy_enabled');

---

Replace with:

Code:

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$this->do_legacy = !defined('VW_INSTALL') AND vw_Hard_Core::model('Settings')->get('vw_legacy_enabled');

---

Then reload the upgrade script and click "Continue"

got it. New error still in Step 22.

Code:

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Fatal error: Class 'Imagick' not found in /home/controlb/public_html/vault/core/model/image/vw.php on line 157

---

Here is a temporary fix for you. In vault/core/controller/dm/attach/file/vw.php, find:

Code:

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if (!$this->filetype OR !$this->filetype['is_image'])

---

Replace with:

Code:

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if (!$this->filetype OR !$this->filetype['is_image'] OR $extension == 'pdf')

---

This will make PDF files not be considered image files, which means thumbnails won't be created for them. If you want this functionality, you need to check your php.ini and make sure that the Imagick extension is installed and properly configured.

As before, you can just reload the upgrade script and click "Continue."

Otherwise, after the upgrade, you can permanently disable thumbnails on PDF files by going to Admin Panel > Content > Attachments, editing "pdf", and setting "Is this an image type?" to "No".

I tried again and got a message about an undefined method for bbcode table, so I re-enabled my bbcode table product and that error went away. Now I'm getting this message:

Code:

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Fatal error: Call to undefined method vw_Permissions_Model_vB3::check_dependent() in /home/controlb/public_html/vault/core/model/parser/handle/nuwiki/vw.php on line 267

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In vault/core/model/parser/handle/nuwiki/vw.php, find:

Code:

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if (!$foruminfo OR !vw_Hard_Core::model('Permissions')->check_dependent('Forum', $id, 'canview'))

---

Replace with:

Code:

---

if (!$foruminfo)

---

There will be a better solution in Beta 5.

Sounds good. The process has been running on Step 22 at 1% for over an hour now and no error has appeared. Is that normal?

Refreshed and started at Step 22 again, no error but stuck at 1% for over 3 hours now

What is the label for Step 22? Does it say what it's trying to do?

I have added a free Upgrade Service to your account, if you'd rather let me have a crack at it.

Importing articles, and I'll send you over account details via PM.