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Hi there,
i get some comments from members saying that when they want to edit an article, they see this message:
"The changes cannot be saved because another user has modified the article you are editing. Please reload the article and try again"
Reloading does not help and I don't know how to fix this.
So... any help would be great! :)
This happens when two users try to edit an article at the same time. It can also happen if the Javascript breaks during the save operation and tries to save the edit more than once. The second case would result in their changes being saved, despite the error message.
If it only happens once in a while, it's safe to say that the error is occurring as intended. If it happens very frequently and refreshing the page never does anything, make sure the browser is not caching the page. The editing time is embedded in the page, so if an older time is constantly used, this message may continue to be displayed.