Issue: Installation problem

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March 10, 2020 9:19 AM

Tobi

New Member

Installation problem

Hello VaultWiki team, two days ago I bought a license for VauktWiki (vBulletin). When I try to install VaultWiki (4.1.0 RC 1 Patch Level 1) the progress bar stays at 4% (the "progress console" is empty) and nothing happens. I'm using vBulletin version 4.2.5 with PHP 7.1.33, but have also tried it with PHP 5.6.40. With older versions, such as 4.0.28 Patch Level 1, I have no problems and the installation runs flawlessly.

Issue Details

Issue Number 5976

Issue Type Bug

Project VaultWiki 4.x Series

Category Install / Upgrade

Status Fixed

Priority 3 - Loss of Functionality

Affected Version 4.1.0 RC 1

Fixed Version 4.1.0 RC 2

Milestone (none)

Software DependencyvBulletin 4.x

License TypePaid

Users able to reproduce bug 0

Users unable to reproduce bug 0

Attachments 0

Assigned Users (none)

Tags (none)

March 10, 2020 9:27 AM

pegasus

VaultWiki Team

Please check your browser's Javascript Console for error messages. You can also use the browser's developer mode to look at the progress request and see if that's returning an error message. If there is nothing there, you will need to check your server-side error logs (like PHP error logs) in case you are running out of memory or something like that.

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March 10, 2020 12:08 PM

Tobi

New Member

There are no errors in the browser console, but the following error occurs in the PHP logs: "Call to a member function resolve() on null on line 74 in /home/default-website/wiki_css.php". (PHP v7.1.29)

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March 11, 2020 10:38 AM

pegasus

VaultWiki Team

Unfortunately I think the wiki_css.php issue is unrelated.

The installation stalling could be any number of issues I've seen such as a conflict with your forum's output compression, a conflict with another add-on, file-system permissions, etc which would be hard to replicate outside your system. I invite you to submit a ticket so that the situation can be investigated: https://www.vaultwiki.org/members/?do=newticket

If you would rather try to diagnose the problem yourself, you will first need to watch the network activity flowing into the installer's progress indicators and you may need to make several file edits to the progress scripts in order to get more information about any error codes in that network activity. It will be hard for me to say what those edits would be at this time since I can't see the activity.

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March 16, 2020 1:09 PM
pegasus

VaultWiki Team
Fixed in the next release; the bug had appeared in 4.1.0 Beta 1. In vault/core/controller/cp/install/vw.php, find:

Code:

vw_Hard_Core::model('Settings')->set('vw_version_string', $ensure);

Replace with:

Code:

if (!empty($_POST['progress'])) vw_Hard_Core::model('Settings')->set('vw_version_string', $ensure);
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Issue: Installation problem

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