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    • How I can ask how to do something in support section?

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    Issue: How I can ask how to do something in support section?

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    1. issueid=3268 July 30, 2013 6:52 PM
      Alan_SP Alan_SP is offline
      Regular Member
      How I can ask how to do something in support section?

      Ok, I see you have three options in support section:

      Bug
      Feature
      Task

      I'm not sure what task exactly is? Now I had problem with version check, but wasn't actually sure if it is bug, or I missed something, so I tried to ask how to do something, using support section of site, because I guess it's easier for you to track it. Of course, maybe it's easier if I used forum, I think that many people would choose it over support section.

      Anyway, DBTech has option when starting new thread (in forum, they give support through forum, not this software you use for tracking bugs) that reads: How do I do? It's of course when we guess something we can't do just because we don't know how to do it, not that this is bug, or missing feature. Sometimes it can become bug of missing feature, but anyway, I'm not sure what tasks are here, and I guess it could be handy to have option to just ask for support how we do certain action.

      Don't know if it is possible and if you think it's useful, but just to suggest.
    Issue Details
    Issue Number 3268
    Issue Type Feature
    Project Site Issues
    Category Unknown
    Status Implemented
    Priority 10 - Lowest
    Votes for this feature 0
    Votes against this feature 0
    Attachments 0
    Assigned Users (none)
    Tags (none)




    1. July 30, 2013 7:06 PM
      pegasus pegasus is offline
      VaultWiki Team
      If you don't think it's a bug and you're just not sure how to do something. Make a new thread in VaultWiki Questions.

      If it's actually a bug, we can move your thread to the tracker so it can be fixed.
      But if you post it in the tracker, the software doesn't give us the option to move it to a forum thread.
      Reply Reply  
    2. July 30, 2013 7:12 PM
      pegasus pegasus is offline
      VaultWiki Team
      I renamed the forum section "VaultWiki Usage" to "VaultWiki How-tos". Maybe it will avoid some confusion in the future.
      Reply Reply  
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