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    Issue: Cart issue when renewing license

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    1. issueid=2602 February 16, 2012 7:58 AM
      Alan_SP Alan_SP is offline
      Regular Member
      Cart issue when renewing license
      It added automatically whole new license, not just renewed license.

      I just tried to renew my license.

      This is first screen:



      As you can see, I'm not trying to buy new license.

      After that I see this:


      I just want to renew license, not buy new one. Now I manually need to sort this out. Not a big problem, but just to let you know, so you could correct it for others. It might confuse some.
    Issue Details
    Issue Number 2602
    Issue Type Bug
    Project Site Issues
    Category Unknown
    Status Fixed
    Priority Unknown
    Users able to reproduce bug 0
    Users unable to reproduce bug 0
    Attachments 0
    Assigned Users (none)
    Tags (none)




    1. January 11, 2013 1:25 AM
      pegasus pegasus is offline
      VaultWiki Team
      It's possible that your old cart was not deleted when the transaction came back successful. I'm not sure how this could be fixed - unless there is something obviously wrong with the code, there should already be the right information in memory for this to be clearing...
      Reply Reply  
    2. January 11, 2013 1:47 AM
      pegasus pegasus is offline
      VaultWiki Team
      I checked on this and it looks like it's working properly for more current customers.

      The way it works is this - when we received the notification that a transaction is successful, we mark the current cart as completed. It remains invisible to the end user and a new empty cart is used.

      It's possible that you messed around with the cart in the year since you originally purchased VaultWiki, or that it wasn't working properly way back at the start of that year.

      Anyway, there was a bug which needed to be dealt with. We base the "current cart" on timestamps. If the timestamp of the user's cart is later than the timestamp that the transaction was sent out for approval, then the cart will not be cleared. We do this because you can still make changes to the cart (e.g. edit quantity, or add another item) while it was out for approval, and we expect that you'd rather not lose the changes you have made (even though they wouldn't apply to the pending transaction). For the bug, the timestamp was not being updated and was using the earliest time that you opened the cart since you last purchased something. This was incorrect, as mentioned above, it can lead to some users losing the contents unexpectedly.
      Reply Reply  
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