Issue: Not confident in this product based on THIS SITE

Firstly, let's relax. All the mockary and sarcasm isn't really pleasant to read.

Secondly, if you feel the need question the admin, you could have signed up and asked the admin. Is it really necessary for the commotion?

Thirdly, I agree that the site needs a bit of work. If you are hesitant in buying a product before purchase, wouldn't it be wise to read other posts, look at the milestone, and ask the admin?

I really don't see what the big fuss is about the birthday privacy. You could have signed up with a fake one, and changed it later as it states in the "Edit Profile" :

I don't CARE if you don't like my mockary (sic) and sarcasm. I'm trying to make a point. I had the product in my shopping cart and COULD NOT MAKE A PURCHASE. How much time should I waste? How long should it take? I didn't come here to make friends, or hang out. I came here to buy a product. I need to enter false information and send emails to the admin in order to buy something? Really?

Life moves on my friend. I would never take a site like this live because I would be EMBARRASSED to do so. Do they beta test anything? Do they CARE? It is a reflection on their professionalism. This site is supposed to be the BEST they can offer! It is their sales front end! If this is their BEST I hate to see their unpolished code.

Sad.

And lest you think I am being overly harsh - this is NOT a free site or shareware or freeware. They are charging for this product, and CHARGING for support and updates. If this were a couple of college kids operating an app farm out of their dorm room, it would be one thing. But these guys are supposed to be professionals. It is a bad sign when I am trying to pay for "professional services" and the first thing I run into are rookie mistakes all over the place.

bonsainut, all good things come to those who wait.

pegasus will come and fix everything ...

Relax and have fun.

HoSStiA is right. And for your information, I don't know of any other wiki programs that integrate as well as VW does. If you are wanting a wiki, your best bet is to wait here. Regardless, if you feel there is lack of presentation and professionalism, why not state your reasoning without your insults and sarcasms? And you're right, you didn't come here to make friends and it really isn't professional for you to state your argument this way. Don't be so angry and maybe things will get better

Beyond a shadow of a doubt, Jainic!

By default any forum must provide a comforting environment for companionship, and VW - оne of the most advanced tools to do so. I has begun to integrate the Lite version first, I liked it and bought a PRO.

I also had problems when buying, because in Russia still exist complications with payment through PayPal. So what, everyone is alive, the world does not fall apart.

P.S.: Amateurs built the ark , professionals built the Titanic

Our sign-up process is the same as any other vBulletin forum. It is not different. You need to enter your birthday on every forum because of United States regulations that prevent children from joining web sites without their parents' consent. Sorry to inconvenience you but we have to follow regulations.

We require users to sign up to buy the software, because well, you need access to the Members Area in order to download it, and we need to have an account to give those permissions to. It's not like we're mailing something to your house - you need online access to the item you've purchased.

We do have a Privacy Policy. As with every vBulletin-based site, it is the "Privacy" link in the footer of every page. However, it seems the URL was broken when we moved servers, and I thank you for bringing it to my attention: https://www.vaultwiki.org/pages/Info:Privacy-Policy

I'm sorry if you find the word "Oops" offensive. We figured it was better than "vBulletin Error", which is what the standard phrase is on vBulletin forums.

Sorry if we can't please everyone, but we only require you to enter the information we absolutely need in order to create an account for you and follow regulations.

Aside from the broken URL which is now fixed, really the only issue I can agree with you on is that the "Oops" even shows when something is a success. I will look into that.

Ok guys everyone thinks I'm angry. I'm not. I'm just frustrated, surprised and a little amused. I am sarcastic and cynical. But this site didn't ruin my Thanksgiving, LOL

First, there ARE NO REGULATIONS like those you state above. As a forum operator you need to understand this. COPPA (which is what I think you are referring to) applies only in situations where you are collecting personal information from children 12 and under for sites that "are directed to children in the U.S. or knowingly collect information from children in the U.S." I think a reasonable person would agree that an advanced web development software company is not targeting children.

You should critically look at the process. It is not at all streamlined. I went from having a product in my shopping cart and hitting the "buy now" button and clicking on PayPal to pay... to a LONG series of registration screens and security questions (with bugs). After following the entire process, it STILL didn't allow me to pay for the software You truly have someone clicking the "buy now" button and you won't take my money. Just saying...

Ok well I'm glad you fixed it.

It's not offensive. It's buggy. It is saying "oops" to me every time something WORKS, LOL. Look - I know I am being critical here, but come on. You're a developer. Ever think of creating duplicate accounts and running them through the registration process? Ever test using multiple browsers? Ever try to break your registration process? Ever try to hack your site cookies and see what happens? You guys want to charge me a pretty significant amount of money for your code... I would think you'd be all over this stuff.

I see now after following some links that you are correct. This either used to be turned on by default by old versions of vBulletin, used to be impossible to turn off (I remember lots of users complaining to vBulletin about it a year or two back), or is just leftover from when we split from our parent company's web site (for which the argument could have been made that there was some content targeting children). Whatever the case, I have taken the liberty of disabling COPPA on THIS site.

I know we have tested it and it does go through correctly if there are no errors during the registration process. However, that might not occur if someone answers a required field incorrectly and has to go back. Still, it's easy enough to resume the process by returning to your cart in the Buy Now tab.

Typically, yes we do all those things, but only when we add something new or make a significant change. If we can't break it in a reasonable amount of time we leave it alone and move on to more important things, like the product people are actually installing on their own sites.

Thanks pegasus I appreciate your responses. I am NOT here to flame your site or make up bad information. I am just being honest. The whole COPPA thing has caused web developers a lot of trama here. Suffice it to say that if you aren't targeting children, directly or indirectly, you don't need to worry about it.

I'm a bit late in this discussion, but I think that they aren't selling vB design and best forum philosophy.

And about quality of code comparing it to quality of website, it's like comparing intelligence of lets say Albert Einstein to his appearance. You know, he wore socks of different colors because he claimed he had more important things to think about than correctly pairing his socks. So we could say that appearance isn't everything there is about anything.

On the other hand, I too had some problems with information about buying product. And all my complaints where promptly corrected and all in all, I'm very satisfied with how they listen to our input and what VaultWiki (product) does for my site. For $60 it's great product and you get great support with it. That is what really matters to me. Everything else is of much less importance, at least to me.

As the Privacy Policy and COPPA issues have been fixed for some time, I'm closing this issue.