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    1. Welcome to VaultWiki.org, home of the wiki add-on for vBulletin and XenForo!

      VaultWiki allows your existing forum users to collaborate on creating and managing a site's content pages. VaultWiki is a fully-featured and fully-supported wiki solution for vBulletin and XenForo.

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    Issue: Error Installing

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    1. issueid=4246 March 1, 2015 9:30 PM
      Robust Robust is offline
      New Member
      Error Installing
      Can't install VW 4.0.1

      Can't install VW 4.0.1

    Issue Details
    Issue Number 4246
    Issue Type Bug
    Project VaultWiki 4.x Series
    Category Install / Upgrade
    Status Not a Bug
    Priority 2 - Fatal / Database Errors
    Affected Version 4.0.1
    Fixed Version (none)
    Milestone (none)
    Software DependencyXenForo 1.x
    License TypePaid
    Users able to reproduce bug 0
    Users unable to reproduce bug 0
    Attachments 0
    Assigned Users (none)
    Tags error, install, Server Error, upgrade




    1. March 2, 2015 9:43 AM
      pegasus pegasus is offline
      VaultWiki Team
      You have not uploaded all of the files in 4.0.1. I would recommend downloading the ZIP again. It sounds like you "downloaded a patch, containing only files changed since" a version that you didn't actually have installed.
      Reply Reply  
    2. March 3, 2015 1:40 PM
      Robust Robust is offline
      New Member
      It's a completely new installation, I downloaded the package again to be sure, it's not an upgrade package. The file exists as well, and has contents inside it. I had 4.0.0 RC 4 installed before that, but it was removed (VaultWiki removed, then VaultWiki Routes, then files deleted).

      BTW, now when I hit Members it says:
      Robust, you do not have permission to access this page. This could be due to one of several reasons:

      Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
      If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.
      Reply Reply  
    3. March 3, 2015 2:02 PM
      pegasus pegasus is offline
      VaultWiki Team
      If the word "patch" is in the ZIP's filename followed by what looks like a date, then it's not the full package. The issue you quoted (vw_Cache_Model::queue_update error) in your first post has been reported before and was always due to an upgrade package being used over an old installation that didn't match the selected package. However, if the correct file is uploaded and contains queue_update as expected, then the error can also be due to a stale PHP opcache which would need to be reset by you.

      The Members area was disabled temporarily while we issued security patches: https://www.vaultwiki.org/articles/168/
      Reply Reply  
    4. March 3, 2015 5:59 PM
      Robust Robust is offline
      New Member



      It's the full package I have installed. The file it's looking for exists, but I don't think the method does.
      Reply Reply  
    5. March 3, 2015 6:01 PM
      Robust Robust is offline
      New Member
      Restarting php5-fpm fixed it. Thanks.
      Reply Reply  
    + Reply

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