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    • Upgrade issue ... query error and blank upgrader page

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    Issue: Upgrade issue ... query error and blank upgrader page

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    1. issueid=3917 August 14, 2014 9:01 AM
      slin slin is offline
      New Member
      Upgrade issue ... query error and blank upgrader page

      Hello,

      I just started to upgrade to 4RC1 (that means that I have just uploaded the new files on the server) but now:
      - my forum is not any more usable because of a Database error
      Code:
      Database error in vBulletin 4.2.2:
      
      Invalid SQL:
      SELECT itemid,itemtypeid,itemkey,url,stackids,keylength,maxword,titlekey FROM `vw_route` WHERE parentprefixid = 0;
      
      MySQL Error   : Unknown column 'keylength' in 'field list'
      Error Number  : 1054
      - cannot proceed with upgrader because blank page


      Please help!!!!
    Issue Details
    Issue Number 3917
    Issue Type Bug
    Project VaultWiki 4.x Series
    Category Install / Upgrade
    Status Fixed
    Priority 2 - Fatal / Database Errors
    Affected Version 4.0.0 RC 1
    Fixed Version 4.0.0 RC 2
    Milestone VaultWiki 4.0 Gold
    Software DependencyAny
    License TypePaid
    Users able to reproduce bug 0
    Users unable to reproduce bug 0
    Attachments 0
    Assigned Users (none)
    Tags (none)




    1. August 14, 2014 9:05 AM
      pegasus pegasus is offline
      VaultWiki Team
      What version were you using before that you are upgrading from?
      Reply Reply  
    2. August 14, 2014 9:07 AM
      slin slin is offline
      New Member
      It was 4.0.0 Beta 5 if I remember well
      Reply Reply  
    3. August 14, 2014 9:09 AM
      pegasus pegasus is offline
      VaultWiki Team
      I can't say what is happening in the upgrader without having a look. Please submit a Ticket Support service via the Members tab and we will take care of this right away for you.

      https://www.vaultwiki.org/members/?d...e&productid=20
      Reply Reply  
    4. August 14, 2014 9:22 AM
      slin slin is offline
      New Member
      Just opened a ticket
      Reply Reply  
    5. August 14, 2014 9:35 AM
      slin slin is offline
      New Member
      I can see this now in the upgrader:
      Code:
      Fatal error: Class 'vw_Install_UpgradePath_Steps_400_beta6_base_Controller' not found in /var/www/html/vt/vault/core/controller/install/upgradepath/steps/4/0/0/beta/6/3X/vb3.php on line 20
      Reply Reply  
    6. August 14, 2014 9:47 AM
      slin slin is offline
      New Member
      How to disable vaultwiki, the time of the correction so that my forum can still been used?
      Reply Reply  
    7. August 14, 2014 9:54 AM
      slin slin is offline
      New Member
      Seems you have done a correction, should I proceed with "upgrade"?
      Reply Reply  
    8. August 14, 2014 10:23 AM
      pegasus pegasus is offline
      VaultWiki Team
      Upgrade is already completed, although you will still have to remove the /vault/core/controller/install folder.

      For the database error in the front-end during upgrades, there's not much we can do about older versions. In Gamma 1 we added some code that would prevent this from happening in versions after that, but since you started from Beta 5, you did not have access to that code until the entire upgrade process through RC 1 was completed.

      Within the upgrade process itself, it seems it wasn't so resilient either when the wiki wasn't upgraded for a lot of versions. I am still trying to find all the spots to avoid this kind of issue for the future.
      Reply Reply  
    9. August 14, 2014 10:30 AM
      pegasus pegasus is offline
      VaultWiki Team
      Marked as Fixed in the next release. This only applies to the upgrader crashing when there are too many database changes between the origin and target versions. There is little we can do about the database errors in the front-end. Those go away if the origin version was already > Gamma 1.
      Reply Reply  
    10. August 14, 2014 10:42 AM
      slin slin is offline
      New Member
      Thank you
      Reply Reply  
    + Reply

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